Customer Equipment/Filters/Belts

Below are examples of the Customer's Equipment on file. NSB's customer equipment tracking software feature is included in the service software package. Keep track of your customer's equipment directly from the invoice. QuickBooks customer data is easily imported into the NetServiceBooks program. *Remember, everything you see here is viewed online using your Internet Browser and a secure login connection. NSB is online and hosted for you; no downloads or expensive equipment necessary!

Customer Equipment File Including Equipment Manufacturer, filters, belts, description

NSB's Maintain Customer Equipment file keeps much more information that just address, etc; this is what makes us special for the HVAC industry- our customer file is also equipment tracking software! Each piece of equipment tracked at this location is kept here complete with details and start up reports.

The lines of equipment shown in the example above are pulled into the Technician's Mobile Field Service Invoice to be placed against materials and labor used. This creates an accurate Equipment History for each customer based on invoices and work orders!

The following images show the extensive detail involved in each line of customer equipment:

Customer Equipment Details, including: Unit ID, Manufacturer, Serial and Model Numbers, date last serviced, filters and belts, etc.

Customer Equipment Air Flow check sheet includes Did You Check The Following, Voltage, amps, etc.

Customer Equipment Cooling includes: Refrigerant Pressure, Amps, Suction, Discharge, Temperatures

Customer Equipment Heating includes: Manifold Gas Pressure, Electric Heat Amps, Return Air Temp, etc.

All features of NSB's HVAC specific web based service software program, including the customer equipment tracking, are included in the subscription. This aspect of the program is most effective when your mobile field service technician is invoicing from the customer's site.